Mary Skaggs: Yesterday Dr. Bates and Megan made a house call for our dog, Girlie. It is amazing to watch them work. We have so much respect for Dr. Bates and his staff. He is always professional. He shows as much respect and caring for our animals as we do. In our travels throughout the United States, we have had to take our pets to other veterinarians, none of the other doctors we have met can compare to Dr. Bates. He is the best! We are very lucky to have him practicing in the Imperial, MO area.
Gayle Henrickson: We think you are all awesome and we are so comfortable leaving Sam's care in your hands. First we fell in love with your lodging staff. Now we have experienced the veterinarian component. So helpful, so many smiles. So competent. We sometimes try to analyze why some businesses are so pleasant and trust-worthy, while others just make you wish you had more choices. You seem to do so many things right. Keep up the good work. And a special thanks to Tammy for suggesting the t-shirt idea so he leaves his incision alone. So far it has worked for us. We put the e collar on him once. It was traumatic. Oh goodness, he crashed into things and then panicked. I was afraid he would hurt himself. We could do some training if we HAD to use it, but the t-shirt was an excellent suggestion. Apparently he and Bruce wear the same size! (Nonetheless, we will be glad when the stitches come out and things get back to normal).
Jessica Huffman: I just wanted to say thank you so much for helping Shadow with her broken nail. She has been doing excellent. Most of all I want to say thank you for letting me help with everything. Shadow pees herself every time we come mostly because she is nervous and doesn't like to leave my site. This time they let her stay in the room with me the whole time to do everything that was needed to be done to her and let me help instead of another tech. Shadow does so much better that way and stresses out way less. Thank you so much for letting that happen. I drive all the way from Eureka just to come to this vet because I love it so much. I tried another vet out by where I live at and didn't like them so I make the haul out there to benefit me and my girls. Thank you again and have a great day!
Mary Koenig: As you already know, Roscoe is not an easy dog to care for. He has special needs that not every dog has. The Puppy Lodge (that’s what we call magical place) workers work their wonderful magic on Roscoe. I know he really enjoys being there, and he thinks this is truly his second home. You all welcome him like family and we appreciate that.I know Roscoe can’t wait for another vacation at the Puppy Lodge.
Thanks so much for caring for our beloved Roscoe!
Christi Schweiger: Thank you for always taking such good care of our dogs! Your staff always goes above and beyond for us and is always professional, caring, accommodating, and super friendly.Mary treats us like family and takes care of our dogs like they are her own!
Martha Dement: The clinic is always courteous and interested in the best for my dog; I'm never concerned about the treatment or meds
Tracy Weiter: All our family pets have been well cared for at Imperial Animal Hospital on many occasions--routine and emergency--over the past 15-20 years. The staff is always friendly & helpful and the Docs professional and patient and compassionate. Thank You!
Laurie Bodway: I've never had a bad experience and have always had friendly service. The most important part is that both my pets do well with the staff and doctor.
Deb Eschmann: I have been taking our animals to Imperial Animal Hospital even before Dr. Bates took Dr. Napier's place - we live an hour away but it is always worth the drive - Dr. Bates is super.